Overview

The Senior Continuous Improvement Analyst will work for the Continuous Improvement Director, supporting cross-business units in a consultative role, supporting the design and development of the tools and processes necessary for the business to achieve their best in class goals.  The individual must be able to work absent direction with single or multiple business customers to design processes and be able to lead and/or mentor less experienced Continuous Improvement analysts in Process Design and documentation.  They will be capable of independently leading an effort to effect changes in KPIs for business units.

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Qualifications

Individuals must possess such knowledge, skill, and abilities and be able to explain and demonstrate that they can perform the essential function of the job with or without reasonable accommodation using an appropriate combination of skills and abilities.

Education and Experience

Bachelor's degree and 5-10 years of related experience and/or training, or an equivalent combination of education and experience sufficient to demonstrate the ability to perform the job.

Other Skills

1. Integrated Process Design
2. Key Performance Indicator expertise
3. Data Governance Experience
4. Experience in a consultative role (internal or external)
5. Computer Proficiency (Word processing, simple accounting, database management, spreadsheets, email, internet)
6. Self-starter, strong initiative, ability to work under tight timelines with limited supervision
7. Well-developed teamwork habits and communication skills a necessity
8. Problem solving, strong organizational skills, and the ability to prioritize are required
9. Ability to adapt, ability to support change
10. Ability to maintain acceptable attendance record, be punctual, and meet deadlines

Personal Characteristics

A neat appearance, professional manner, and a pleasant demeanor supportive of the College Mission is essential.

Code of Commitment

Be a good representative of Hillsdale College to promote the classical liberal arts, the College’s original Articles of Association and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position.  The teaching of Christian faith shall remain a conspicuous aim of the College.

Responsibilities

The Senior Continuous Improvement Analyst will be able to support and deliver, under minimal direction, the following key functions necessary to deliver Continuous Improvement goals:

1. Independently understand, design, and document complex processes within an integrated business environment.
2. Independently define and document KPIs for a business unit, understanding constraints that may exist.
3. Have a strong understanding of technology tools and their impact on achieving the business customer’s goals, including an ability to design business solutions.
4. Create high-level business cases in support of proposed customer changes.
5. Define data analytics options in support of the questions being asked via the KPIs.
6. Understand the results of data analytics and how they represent the goals of the customer.
7. Effectively communicate results to a director or senior leadership member.
8. Identify and recommend operational pivots when the customer’s goals are not being realized.
9. Lead and direct less experienced analysts across the same set of goals.‍‍